How do I get started?
We have kept our onboarding process nice and simple so you can enjoy the benefits of My ePCR without waiting too long.
1) Register your interest or queries with us by filling out the form below. Alternatively you can give us a call on 01980 345850 and we can guide you through it.
2) Once you have submitted the above form, a member of the MSG team will contact you as soon as they can - normally within 1 working day.
3) You will then be sent a short form which enables us to start your FREE 7-day trial.
If you don't have any queries prior to your trial - you can fill in our trial request form straight away.
4) When we have received your onboarding form, you will be sent your account details along with your app license code. You can then reset your password and access all the features within the My ePCR app, admin dashboard and the patient portal.
5) After your 7-day trial, your account will be disabled and we will contact you to discuss your requirements and pricing needs.
6) If you choose to stay with us, that's great! We will send over a direct debit mandate and a subscription request form. As soon as these are filled out and returned, we will begin setting up your account - this takes 1-2 working days however can be expedited on request.
If you choose to go elsewhere, that's okay, just let us know why and we will update your account our end.
7) Once you account is setup, we will send over your license code(s) and account details so you can begin using our app, admin dashboard and patient portal. We will also send you a link to setup your account on our customer portal.
Our customer portal is the best and easiest way for you to get in contact with us during your subscription.